Zoosk need an abundant and you will practical let desk application which will feel used without difficulty. Zendesk Assistance provided just the right mixture of electricity and you can convenience.

Zoosk ‘s the earth’s premier social relationship neighborhood, that have joined 50 mil single people away from 60 nations because the their beginning when you look at the 2007.

Pages can access Zoosk’s matchmaking feel in the company’s website, social network programs, mobile functions, and you will downloadable desktop computer software. This service membership comes in more 20 languages.

Zoosk renders matchmaking enjoyable and easy, as well as the providers wishes their assistance feel is the same method. When people have questions relating to recharging, subscriptions, otherwise website possess, the business aims to react as quickly as possible that have amicable, right help. However, until recently, Zoosk utilized unlock source ticketing and email address choices one to provided merely a portion of brand new functionality brand new easily increasing company required.

“We had been a regular startup, using hacked-together totally free devices to support all of our consumers,” told you Eric Hallquist, Older Movie director of Associate Businesses. “While we grew for the grace and you will complexity, we needed higher insight into buyers needs in order for we can top focus on our support circumstances.”

Zoosk desired an internet service services that would promote steeped features, yet , was observed quickly and easily. Zendesk Support offered just the right blend of stamina and you may simplicity. Continue reading “Zendesk Service motivated Zoosk’s agents and you will doubled the returns”